How can I motivate staff to improve their performance?
Research indicates that positive reinforcement is critical to successfully improving safety performance.
Health and Safety policies are commonly built around rules, regulations, and legislation. Consequently, process often focus on enforcement. Although compliance systems have their place in safety procedures, positive reinforcement is a far more effective tool when it comes to motivating people.
So, what is positive reinforcement?
Positive reinforcement is the process whereby desirable behaviour is encouraged with a reward with the purpose of increasing the likelihood of the behaviour being repeated.
Why does it work?
Humans, by our very nature, crave and respond to positive feedback, especially in a work context. For example, surveys have shown that over two thirds of workers said that praise and recognition from their bosses was more motivating than money.
How can I effectively implement positive reinforcement?
Here are some tips for ensuring your positive reinforcement works:
Here are two articles from EHS Today which are worth a read:
The Science of Behavioral Safety 101: A Little Praise Goes a Long Way
The Six Biggest Mistakes in Implementing a Behavior-Based Safety Process